GDPR and Vintcer FAQ

The EU General Data Protection Regulation (“GDPR”) is a new comprehensive data protection law that comes into effect on May 25, 2018. It will replace existing EU Data Protection law to strengthen the protection of “personal data” and the rights of the individual. It will be a single set of rules which govern the processing and monitoring of EU data.
Yes, Vintcer is GDPR ready! We're also committed to helping our customers prepare for the EU General Data Protection Regulation (GDPR).
There are two different kinds of relationships defined in GDPR, that of "Controller" and that of "Processor". The relationship between you as a customer and Vintcer falls under both of these categories.
Vintcer acts as a controller in our direct relationship with you as a customer, and the information you give us directly.
The service Vintcer provides however is as a processor. We process and store information on the behalf of our customers.
We have taken several important steps to become GDPR compliant. We've built new features internally to ensure that we can meet our GDPR obligations, including permanently deleting customer data on request.
We've updated our Privacy Policy and Terms and Conditions. Of particular importance for our EU customers, we have included a Data Processing Agreement into the general Terms and Conditions. We've appointed an EU Representative for Vintcer. See the Privacy Policy for more information. We’re reviewing all our vendors, finding out about their GDPR plans and arranging similar GDPR-ready data processing agreements with them. We've reviewed and implemented new internal security measures to ensure your data is safe.

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